Contact Us

Media Inquiries

For media inquiries, please email mark@dnadirect.com

Telephone: 415-646-0222

Customer Service

For customer service, call toll-free 1-877-646-0222 or email expert@dnadirect.com.

Technical Support

For technical support, call toll-free 1-877-646-0222 or email support@dnadirect.com.

Business Development

For business inquiries, call toll-free 1-877-646-0222 or email: leah@dnadirect.com.

Main Office

DNA Direct, Inc.
Pier 9 - Suite 105
San Francisco, CA 94111 USA

Phone: 415-646-0222
Fax: 415-646-0224

Driving Directions

Our office is located at Pier 9, right on the Embarcadero in San Francisco. The pier is located two blocks north of the Ferry Building Marketplace, above Broadway. The entrance to our office is on the street, under a blue awning (not inside the pier).

Directions from East Bay:

  • I-80 West (Bay Bridge) to Fremont St. exit.
  • Keep right at the fork and look for signs for Folsom St. - Go .4 mi.
  • Turn left on Folsom St. - Go .3 mi.
  • Turn left on Embarcadero - Go .4 mi.
  • Pier 9 is on the right, and DNA Direct's office faces the street

Directions from Golden Gate Bridge:

  • 101 South toward San Francisco - $5 toll on bridge
  • Turn right on Van Ness/101 South - Go .3 mi.
  • Turn left on Broadway St. - Go 1.4 mi. (Broadway St. becomes Broadway Tunnel/Robert C. Levy Tunnel, then turns into Broadway again)
  • Turn left on Embarcadero, DNA Direct is on the immediate right in Pier 9

Directions from South Bay:

  • 101 North toward San Francisco
  • Take I-280 exit - Daly City/Port of SF - Go .8 mi.
  • Take I-280 North toward Port of SF - Go 2.6 mi.
  • Take King St. exit - Go .4 mi.
  • Continue on King St. - Go .4 mi.
  • Continue on King St./ Willie Mays Plaza - Go .2 mi.
  • Continue on the Embarcadero - Go 1.2 mi
  • Pier 9 is on the right, and DNA Direct's office faces the street