DNA Direct exists to help you and your patients with genetics and their most important health questions. Our dedicated team of medical specialists can provide a genetic risk assessment of your patient’s family and medical history to identify any testing that may be of benefit.
As with any specialist, when you refer a patient to DNA Direct for genetic counseling or testing, we provide a physician report complete with test results, detailed clinical information, guidelines, and references.

How Our Process Works

1. Identify a genetic test or counseling service for your patient: DNA Direct provides online tools and education to help you determine if a genetic consultation or test is right for your patient based on medical guidelines and your patient’s family and medical history. You can email (expert@dnadirect.com) or call 1-877-646-0222 to speak with a genetic counselor for more information.
   
   
2. Fill out a referral form:  Print and complete the DNA Direct Referral Form and Patient Instructions. Fax the completed form to 806-993-6708, Attention: Clinical Services. Provide your patient with the enclosed instructions that outlines their next steps.
   
   
3. Pre-test education and counseling: Pre-test education is provided to your patient through in-depth, online materials for all tests. Genetic experts are available to answer any questions they may have by phone and email (expert@dnadirect.com).
   
   Pre-test genetic consultation can be ordered for an in-depth review of testing options and a genetic risk analysis. Pre-test consultation is mandatory for some tests (Breast and Ovarian Cancer Risk, Infertility, Recurrent Pregnancy Loss.)
   
   
4. Informed Consent: Genetic testing has both pros and cons. DNA Direct provides in-depth information on test accuracy, what to expect from testing, and how testing may impact privacy, insurance, healthcare, emotions and family. Written informed consent is required prior to all testing.
   
   
5. Testing:  Like any other specialist, DNA Direct’s M.D. medical geneticist can order the lab for the convenience of your patient. We do not mark up the price of the lab test. In some cases, we can submit the insurance information on behalf of the patient to the lab. We send the test kit directly to your patient. Most test kits use a buccal swab. The patient follows the directions included in the kit, places the swabs in the pre-paid envelope, and mail the sample to the lab selected by DNA Direct.
   
   Some tests can only be done on blood samples. These kits contain information for your patient on how to get his/her blood drawn. The blood-draw facility sends the sample to the selected lab.
   
   DNA Direct uses only CLIA-certified labs with the appropriate state licenses and genetics expertise to complete your testing.
   
   If you prefer to order the testing yourself, and wish to use DNA Direct primarily for pre- and post test counseling, we are happy to help you. Just indicate your choice on the referral form.
   
   
6. Getting the results:  When testing is complete, DNA Direct will send you the test results and a Physician Letter, complete with test results interpretation, current medical guidelines, and scientific references.
   
   Your patient will also receive their results and post-test education directly. He or she will receive a Personalized Report that explains the lab results in detail. Genetic experts are available by e-mail and phone to discuss the results. In some cases, results may be reviewed over the phone before the Personalized Report is available.
   
   Some tests require post-test consultation (Breast and Ovarian Cancer Risk, Infertility, Recurrent Pregnancy Loss). Results are reviewed over the phone first, and after the consultation is complete, the patient’s Personalized Report is available.
   
   If your patient prefers to receive a copy of your Personalized Report in the mail instead of logging in to a secure account online, we would be happy to mail it.
   
   Our board-certified genetic specialists are available to assist you by phone and email. Call toll-free 1-877-646-0222 (M-F, 9-5 Pacific) or email expert@dnadirect.com .